Care
Returns and exchanges
Tailoring requires different aftercare expectations than generic ecommerce, so the copy is shaped around adjustments and fit correction rather than commodity returns.
Returns policy
Ready-to-wear items can be exchanged within 7 days if unworn and unaltered.
Custom-stitched garments are adjusted rather than refunded unless a production fault is confirmed.
Sale items and ceremonial rush orders are final once dispatched.
